Tag Archives: Non-conformities

Eggs almost a week past their date. A cooking step that was likely not followed. Two small lapses, and 250 people fell ill.

Eggs almost a week past their date. A cooking step that was likely not followed. Two small lapses, and 250 people fell ill.

In September, at least 250 people, including 10 adults, fell ill with Salmonella after eating a spaghetti carbonara from a school cafeteria in Prague. More than 40 people were hospitalised. The Prague Public Health Authority identified two factors behind the outbreak: eggs used past their shelf life date, and a likely failure to follow proper…

The most asked question from companies approaching us is not about price, expertise, or which certification. It is about time. How long will the process take?

The most asked question from companies approaching us is not about price, expertise, or which certification. It is about time. How long will the process take?

It is a fair question, and usually an urgent one. Behind it, there is almost always a customer waiting: a retailer requiring proof of certification before listing a product, a contract that depends on a valid certificate, or a certificate expiry date approaching faster than anyone planned for. Time, in certification, is not a comfort…

Have you ever spent forty minutes solving a client’s certification hurdles, only to realise they never wanted a solution in the first place?

Have you ever spent forty minutes solving a client's certification hurdles, only to realise they never wanted a solution in the first place?

It happens more often than the certification sector likes to admit. A company reaches out, a standard process kicks in, requirements are listed, timelines are quoted, documents are requested. Forty minutes later, the company has answers to questions it never asked, and no answer to the one it came with. Sometimes a company approaching a…

An outbreak that runs for a year is rarely one big failure. It is a series of small gaps that nobody connected in time.

An outbreak that runs for a year is rarely one big failure. It is a series of small gaps that nobody connected in time.

The UK Health Security Agency is tracking a Salmonella Enteritidis outbreak that has continued for around a year, with 207 reported cases as of 13 August 2026 and one death. Investigations of this kind are complex, and identifying a definitive source across a long timespan is genuinely difficult. What long-running outbreaks tend to have in…

Before food reaches a store, 13% of it is already lost. Part of that loss begins with a control that did not hold.

Before food reaches a store, 13% of it is already lost. Part of that loss begins with a control that did not hold.

Today is the International Day of Awareness of Food Loss and Waste. FAO estimates that around 13% of the world’s food is lost in the supply chain between post harvest and retail, food that never reaches a consumer at all. Part of this loss begins with situations food safety systems are designed to prevent: a…

An ingredient crosses three borders before it reaches a certified production line. How far back does the assurance actually reach?

An ingredient crosses three borders before it reaches a certified production line. How far back does the assurance actually reach?

In August, Salmonella was detected in sesame seeds entering Europe from several origin countries, leading to recalls in Ireland and additional control measures elsewhere in the EU. In the same period, norovirus RNA was detected in frozen strawberries distributed across several European countries. In both cases, the products reached European supply chains through import routes…

When an own-label product is recalled, a supplier made it. But it is the retailer’s name on the shelf.

When an own-label product is recalled, a supplier made it. But it is the retailer's name on the shelf.

In August, several ready-to-eat own-label products were recalled in the UK over possible Listeria monocytogenes and E. coli contamination. Different products, different suppliers, separate incidents. What they shared was this: in each case, the name consumers saw on the recall notice was the retailer’s, not the manufacturer’s. Own-label products concentrate a particular kind of risk….

A mock recall test looked complete on paper. It took four hours longer than it should have to actually trace the product.

A mock recall test looked complete on paper. It took four hours longer than it should have to actually trace the product.

During a recent audit, a mock recall exercise revealed a gap that the facility’s documentation had not shown. The paperwork was in order, batch records existed, supplier information was filed, and the traceability procedure itself read as thorough. But when the exercise was run against the clock, tracing a single affected batch back through the…

Losing a food safety certificate is rarely just a compliance matter. The consequences reach further than most companies anticipate.

Losing a food safety certificate is rarely just a compliance matter. The consequences reach further than most companies anticipate.

Suspension or withdrawal of certification affects more than audit status. It can trigger immediate consequences across commercial relationships, regulatory standing, and internal operations simultaneously. Some consequences are visible and immediate. Others develop more slowly and are harder to quantify or recover from. What is consistent is that the pathway back to certification requires demonstrating genuine…

A second-party audit and a third-party certification answer two different questions. Treating them as interchangeable can leave a real gap unaddressed.

A second-party audit and a third-party certification answer two different questions. Treating them as interchangeable can leave a real gap unaddressed.

Neither replaces the other. The risk lies in assuming they do, and in not being clear about which type of assurance a given relationship is actually built on. What comes in the way of clarity between the two Second-party and third-party audit results treated as equivalent evidence of compliance Buyers unaware of the accreditation status…